Accessibility

Accessibility statement

This accessibility statement applies to her.northamptonshire.gov.uk.

This website is run by West Northamptonshire Council. We want as many people as possible to be able to use this website. For example, this means that you should be able to:

  • change colours, contrast levels and fonts using browser settings
  • zoom in up to 300% without the text spilling off the screen using browser settings
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand.

The My Computer My Way guide from AbilityNet is a step-by-step guide to help you make your device easier to use. 

The West Northamptonshire Council Visual Impairment Service has also created a series of smartphone guidance videos for visually-impaired people.

Translation

There are online tools you can use to translate these pages:

If you cannot read the information easily, you can request information in British Sign Language or easy read format. Please contact our customer service centre for advice.

How accessible is this website?

This website has been developed to be accessible as possible. However, we know some parts of this website aren't fully accessible. 

  • most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you within 14 days.

If you cannot view the map on our contact us page, please call us on 0300 126 7000 for directions.

Enforcement 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we're not meeting the requirements of the accessibility regulations, please contact us.

Compliance

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

You cannot navigate the interactive map page with a keyboard.

Content that is not within the scope of the accessibility regulations

Interactive maps

We use maps to share geographic information about the historic environment on the website. Maps are exempt from the accessibility regulations.

It is not possible for someone using a keyboard to use the interactive map and therefore to access datasets and layers. This fails WCAG 2.1 success criterion 2.1.1 Keyboard (A).

Some images within the maps do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

It is not possible to increase the size of all text by up to 200%, so that partially sighted people can comfortably read content. This fails WCAG 2.1 success criterion 1.4.4 Resize text (AA).

The language for the interactive map page is not specified because adding language will break some map functionality, so people using a screen reader may not hear the correct pronunciation. this fails WCAG 2.1 success criterion 3.1.1 Language of page (A).

It is not always possible to tell which element has keyboard focus so sighted keyboard cannot see where they are on the page. This fails WCAG 2.1 success criterion 2.4.7 Focus visible (AA). 

External links

This website links to third-party, external websites or services that may not be fully accessible.

PDFs

Some historic PDFs were created prior to September 2018. These are not needed to perform a service and are not within the scope of the regulations.

What we are doing to improve accessibility

We have an ongoing commitment to make our website as accessible as possible to all.

Preparation of this accessibility statement

This statement was first prepared on Friday September 2025.